- Main Office: +49 711 18810
- Ticket Hotline: +49 711 2588500
- Located at main entrance
- Valid photo ID required
- Reservation must be confirmed in advance
- Pick-up available 1 hour before event start
- On-site parking available
- Approximately 1,500 parking spaces
- Parking fees apply
- Disabled parking near main entrance
- Public transportation recommended
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Step-free routes throughout venue
- Advanced booking recommended for accessibility needs
- No outside food or drinks
- No professional cameras without permission
- Bags must pass security check
- No smoking inside venue
- Valid ticket required for entry
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events have minimum age requirements
- Child/infant ticket policies depend on specific event