- Main Office: (334) 615-3700
- Box Office: (334) 615-3739
- Located at main entrance box office
- Valid photo ID required for pickup
- Opens 1 hour before event start time
- Tickets must be claimed at least 30 minutes before event begins
- Dedicated arena parking lot
- Free parking available
- Handicap parking spaces near main entrance
- Street parking in adjacent downtown area
- Recommended to arrive 45-60 minutes before event
- Wheelchair accessible seating
- Companion seats next to wheelchair spaces
- Elevator access to different levels
- Assistive listening devices available upon request
- No outside food or drinks
- No weapons permitted
- No re-entry once exiting
- Recommended age limits vary by event
- Professional security screening at entrance
- Children under 3 typically free with paying adult
- Some events may require all attendees to have ticket
- Recommended minimum age depends on event type
- Parental guidance suggested for certain performances
