Citizens Opera House

The Box office does not operate by phone, but you can call the venue for assistance at 617-259-3400 (phone manned on show days only), or email [email protected] for the most immediate response.

Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number.

There are many parking garages around The Citizens Bank Opera House in the Downtown Crossing area. Lafayette Parking Garage 1 Avenue de Lafayette (617) 357-1987 Millennium Place Garage at The Ritz-Carlton Boston Common 47 Boylston Street (Self-Park) (617) 574-7252 Avery Street Entrance (Valet) (617) 574-7100 Boston Common Garage Zero Charles Street (617) 954-2098 75 State Street Garage 75 State Street (Entrance on Broad Street) (617) 443-2817

Accessible seating is sold on Ticketmaster. For Accessible performances including Audio Description, Open Caption, and ASL you can contact the venue at [email protected] for purchasing assistance.

- No outside food or beverages
- No photography during performances
- Business casual attire recommended
- Late seating during appropriate breaks

All patrons regardless of age must have a ticket. There is no child discount, and no lap sitting! Booster seats are available on a first come first served basis for Child events. Unless otherwise indicated for theater events, infants and children under 4 are not allowed in the theater. Child policies will vary from event to event.