- Main reception: +49 911 3881-0
- Ticket hotline: +49 911 3881-500
- Located at main entrance
- Valid photo ID required
- Pick-up available 1 hour before event start
- Reservation confirmation mandatory
- On-site parking available
- Capacity: Approximately 500 spaces
- Parking fee: €5-€8 per event
- Disabled parking near main entrance
- Wheelchair spaces available
- Companion seats adjacent to wheelchair zones
- Elevator access to all levels
- Advance reservation recommended
- No outside food or drinks
- No large bags or backpacks
- Photography/recording typically prohibited
- Age restrictions may apply per event
- Children under 6 generally not admitted
- Children 6-12 must be accompanied by adult
- Ticket prices often discounted for children
- Some family-friendly events have specific guidelines