- +358 14 266 0242 (Jyväskylä City Theatre)
- +358 14 266 0200 (General city information)
- Available at main theatre box office
- Must present booking confirmation
- Valid photo ID required for pickup
- Tickets can be held up to 30 minutes before performance
- Street parking available on Väinönkatu
- Nearby public parking lots within 200 meters
- Limited disabled parking directly at venue entrance
- Parking charges apply during weekdays
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Hearing loop system available
- No outside food or drinks
- Photography prohibited during performances
- Late arrivals may be seated at intermission
- Coat check available
- Smoking prohibited in entire building
- Children over 5 welcome with valid ticket
- Recommended age varies by performance
- Children under 12 must be accompanied by adult
- Booster seats available upon request