- Main Box Office: (860) 987-5900
- Administrative Offices: (860) 987-5800
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Can be collected up to 30 minutes after show begins
- On-site parking garage available
- Street parking with metered spots
- Nearby public parking lots within walking distance
- Handicap parking spaces near main entrance
- Parking fees vary by event
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Elevators to all levels
- No outside food or beverages
- No photography or recording during performances
- Business casual attire recommended
- Late seating at venue discretion
- No smoking anywhere in facility
- Children 5 and older welcome
- Children under 5 typically not admitted
- Some family-friendly shows have different age guidelines
- Booster seats available upon request
- Quiet, supervised children permitted at discretion of event staff