- Main: (817) 624-7117
- Box Office: (817) 740-5171
- Administrative Office: (817) 740-8500

- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Online and phone reservation confirmations accepted

- Large on-site parking lot
- Parking fee: $10-$15 per vehicle
- Free parking for VIP/premium ticket holders
- Nearby street parking available
- Rideshare drop-off/pick-up zone

- ADA compliant venue
- Wheelchair accessible areas
- Companion seating available
- Assistive listening devices upon request
- Ground floor and elevated platform options

- No outside food or beverages
- No weapons permitted
- Professional cameras/recording equipment prohibited
- 21+ for most live music events
- No re-entry once exiting venue

- All ages welcome for specific family-friendly events
- Children under 12 require adult supervision
- Age restrictions vary by specific concert/show
- Some late-night shows 18+ or 21+

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* Not inclusive of taxes and fees
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