- Main Office: +49 2331 1070
- Ticket Hotline: +49 2331 107-330
- Located at main entrance
- Identification required for ticket pickup
- Available 1 hour before event start
- Recommend arriving early for processing
- On-site parking available
- Limited free parking spaces
- Nearby street parking
- Disability parking near main entrance
- Parking fees may apply during large events
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Designated accessible restrooms
- No outside food or drinks
- No smoking inside venue
- Valid ticket required for entry
- Photography/recording may be restricted
- Late entry at discretion of event staff
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have minimum age requirements
- Infant/child ticket policies depend on specific performance