- Main Box Office: (585) 454-2100
- Administrative Office: (585) 454-2060
- Available at main box office
- Patrons must present valid photo ID
- Tickets can be picked up 1 hour before performance start time
- Online ticket confirmation required
- Adjacent street parking
- Nearby municipal parking lots
- Limited on-site parking for disabled patrons
- Recommended to arrive 30-45 minutes early for parking
- Wheelchair accessible seating throughout venue
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- No late seating during performances
- Children under 6 generally not recommended
- Children 12 and under must be accompanied by adult
- Some performances may have specific age restrictions