- Main Box Office: (616) 235-2894
- General Venue Inquiries: (616) 235-2890

- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Can be collected by original purchaser or authorized representative

- Adjacent parking lot available
- Street parking in downtown Grand Rapids
- Nearby public parking garages
- Average parking cost: $5-$10 per event
- ADA parking spaces near venue entrance

- Wheelchair accessible areas
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided
- Located near main entrance for easy access

- No outside food or beverages
- Bags subject to search
- Photography/recording typically prohibited
- Age restrictions vary by event
- No smoking inside venue

- Children under 2 usually not permitted
- Children 2-12 require adult supervision
- Some shows 18+ or 21+
- Recommended minimum ages vary by performance type

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* Not inclusive of taxes and fees
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