PlayStation: The Concert

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
Show time is subject to change. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event. Government mandates, venue protocols, and event requirements are subject to change. For more information, please search your event on www.thetheateratmsg.com. This event may have immersive elements, which may include flashing or strobe lights, intense lighting, visual effects, loud noises, smoke and/or fog. Such a elements may aggravate certain medical or physical conditions, and guests should take this into consideration if they have a history of discomfort or physical symptoms when experiencing these elements.

Box Office: (212) 465-MSG1 Switchboard: (212) 465-6000

Pick-up tickets anytime the day of the show at Window 11. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.

Prepaid discount event parking is onsale through Ticketmaster. Meter parking is available on 31st & 34th Streets. Numerous parking garages in area.

Inquiries or requests concerning accessibility should be directed to the Accessible Services Department for Madison Square Garden at (212) 465-6034.

ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry. Packages, briefcases, knapsacks, cameras and video equipment will not be allowed in the theater. All patrons will continue to go through a screening process upon entry. As delays are expected, Madison Square Garden requests that for all events, ticket holders arrive as early as possible. No Smoking Allowed Anywhere in the Arena No Recording Devices No Outside Food or Drink

Children Rules: For most events, all children who have reached their second birthday require a ticket to gain admittance to Madison Square Garden. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events (such as the Wiggles and Sesame Street Live!), all children who have reached their first birthday require a ticket. Please check the Madison Square Garden website (www.thegarden.com) for more information on a specific event prior to your purchase of tickets.