- Main Box Office: (614) 246-2000
- Ticket Sales: (614) 341-2300
- Customer Service: (614) 246-2001
- Located at main entrance Box Office
- Patrons must present valid ID
- Pickup available 1 hour before event start time
- Digital ticket options also available
- Multiple parking lots surrounding arena
- Official parking rates: $10-$20 per vehicle
- ADA parking available near main entrances
- Ride share drop-off/pick-up zones designated
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Accessible restrooms on each level
- Service animal friendly
- Assistive listening devices available
- No outside food or beverages
- Bags must be smaller than 12x12 inches
- No weapons
- Valid photo ID required for age-restricted events
- No re-entry policy
- Children under 2 typically free on lap
- Children 2-10 require ticket for most events
- Recommended minimum age varies by event type
- Parents responsible for child's behavior