Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- (604) 569-1024
- Direct venue contact line
- Located at main entrance
- Valid photo ID required for ticket pickup
- Arrive at least 30 minutes before event start time
- Limited street parking available
- Nearby public parking lots within walking distance
- Recommended to use public transit or rideshare services
- No dedicated venue parking lot
- Limited wheelchair accessibility
- Contact venue in advance for specific accommodations
- Ground floor entry available
- Staff can assist with special seating needs
- 19+ venue
- Valid government-issued photo ID mandatory
- No outside food or drinks
- No re-entry policy
- Small bag/purse check may occur
- Strictly 19+ venue
- No minors allowed under any circumstances
- No exceptions for accompanied children