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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Located at main box office entrance
- Valid photo ID required
- Arrive at least 1 hour before show time
- Electronic or printed ticket confirmation needed
- Limited on-site parking available
- Street parking on Red River Street
- Nearby public parking lots within walking distance
- Rideshare recommended for busy concert nights
- Reserved wheelchair accessible spaces
- Companion seats available
- Elevator access to different levels
- ADA compliant restroom facilities
- No outside food or beverages
- Valid government-issued ID required for entry
- No large bags or backpacks
- No professional cameras without media credentials
- Age restrictions vary by specific concert/event
- Most shows 18+
- Some all-ages performances permitted
- Children under 12 typically require adult supervision
