- Main contact: (515) 222-1000
- Event booking: (515) 222-1010
- Located at main entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets must be claimed at least 30 minutes before event
- Large on-site parking lot
- Free parking for most events
- Designated handicap parking near entrance
- Overflow parking available in adjacent lots
- Wheelchair accessible sections
- Companion seating available
- Assistive listening devices upon request
- Ground floor and elevator access
- No outside food or beverages
- No professional cameras without permission
- Age restrictions may vary by event
- No smoking inside venue
- Bags subject to search
- Children under 2 typically free (lap seating)
- Children 3-12 often require reduced-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content