James Arthur

- Main Reception: +49 621 181-51000
- Ticket Hotline: +49 621 181-51111

- Located at main entrance
- Valid photo ID required
- Pick-up available 1 hour before event start
- Online ticket holders receive priority

- On-site parking available
- Capacity: Approximately 2,500 parking spaces
- Rates: €5-€10 depending on event
- Disabled parking near main entrance

- Wheelchair spaces available
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Advanced booking recommended for accessible seating

- No outside food or drinks
- Clear bag policy enforced
- No professional cameras without media credentials
- No smoking inside venue
- Age restrictions may apply depending on event

- Children under 3: Free (must sit on parent's lap)
- Children 3-12: Reduced ticket prices for most events
- Parental guidance recommended for certain performances
- Children under 16 must be accompanied by adult