- Main Box Office: (716) 847-0850
- Administrative Office: (716) 847-1410
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Can be collected by original ticket purchaser or authorized representative
- On-site limited parking available
- Street parking on Main Street
- Nearby public parking garages within walking distance
- Recommended to arrive 45-60 minutes early for parking
- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Elevators to all levels
- Assistive listening devices provided
- Contact box office for specific accommodations
- No outside food or beverages
- Photography and recording prohibited during performances
- Mobile phones must be silenced
- Business casual attire recommended
- Late seating during performance may be restricted
- Children under 5 generally not recommended
- Age restrictions vary by performance
- Children's ticket prices typically half of adult rates
- Booster seats available upon request