Disney On Ice 2025

- Main Box Office: (704) 372-1000
- Venue Administration: (704) 372-1010

- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets can be retrieved 1 hour before event start time
- Guests must have original confirmation/order number

- On-site parking lot available
- Parking fees range $5-$15 depending on event
- Handicap parking near main entrance
- Street parking also available in surrounding areas

- Wheelchair accessible seating on main floor and select sections
- Companion seats available next to wheelchair spaces
- Advance notification recommended for special accommodations
- ADA compliant facility

- No outside food or beverages
- Bags subject to security screening
- No weapons permitted
- Photography/recording may be restricted
- Valid ticket required for entry

- Children under 2 typically free with seated adult
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events