-Special Offers are not applicable for all train ride times. Most access codes are generally for Thomas train tickets only -Member must be present and show valid membership card upon admission for all tickets that utilize the Member Discount. -Site Hours 8am-5:00pm -Event is rain or shine. -The time on your Thomas ticket is your train departure time -Thomas Tickets are valid for the departure date/time printed on the ticket only; however your ticket permits you entry to the venue between 8am-5pm to enjoy the other activities offered -Thomas passenger cars are closed cars with two rows of seating and air conditioning. Percy passenger cars are closed historic cars with two rows of seating. -Arrive at least one hour early, driving times are unpredictable, make sure to plan plenty of time. - Be in the Thomas Boarding line at least 30 minutes before your scheduled departure. Thomas boarding will stop 15 minutes before to ensure all passengers are safely seated. - Guests who miss their train will be rebooked to the train with the next available seating (this does not mean the next departure) -Ages 1 year and above require a ticket, under 1 will not have their own seat. -Wheelchair lifts are available for both Thomas and Percy upon request, please inform an attendant upon arrival -If a guest has a disability that prohibits them from standing in line, please see our Information Booth to receive a priority boarding pass which will allow the guest to join the pre-board tent 20 minutes before their scheduled departure. Guests must be in the boarding tent 30 minutes before departure; boarding stops 15 minutes prior to each departure. -All sales are final, no refunds. RULES/RESTRICTIONS (E.g. no cameras, video, outside food or beverage) No food or beverage allowed on the passenger cars or trolleys. Alcohol is NOT allowed on the premises. Video and photographs may be taken for personal use only. Professional photographers must check in with the museum and obtain a license.
Arrive early. Boarding stops 15 minutes before departureAll Aboard for a Rockin Good Time! Day Out With Thomas:Lets Rock, Lets Roll Tour is hitting the tracks and bringing the beat to heritage railways across the country! Hop on board for a real train ride with Thomas, strike a pose at photo ops and snag something cool at the exclusive gift shop. Then, keep the beat going at the Music Corner, packed with lawn games, hands-on activities, and music-inspired fun thatll have the whole family dancing!SENSORY FRIENDLY DEPARTURE:No on-board music, only safety announcements at reduced volume, onsite event music will remain off until 10amTRAIN BOARDING INFORMATION:Recommend to arrive 1 hour before departure time. Must be in Thomas Boarding line at least 30 minutes prior to departure - boarding stops 15 minutes before each departure (i.e. Boarding stops at 12:45 for a 1pm departure).Please note there are other activities ongoing during this event and guests are welcome to arrive as early as 8am regardless of their departure time to experience all that the Day out with Thomas event has to offer.*Please note Percys first departure is at 9:10 and guests with Percy tickets can hop on any one of his scheduled tripsDESCRIPTION OF RAIL CARS (Include type of seating, open vs. coach, air conditioned, etc.) Thomas passenger cars are closed cars with two rows of seating and air conditioning. Percy passenger cars are closed historic cars with two rows of seating.Boarding Thomas:Boarding stops 15 minutes prior to scheduled departure. Missed train guests will be directed to our Missed Train Line to be rescheduled on the next departure with available seats - this does not guarantee next timed departure.
- Main Office: (951) 943-3020
- Visitor Information Line: (951) 657-3860
- Available at museum entrance
- Reservations recommended for large groups
- Pickup with valid photo ID
- Must be collected at least 30 minutes before tour/event start time
- Free on-site parking
- Dedicated handicap parking spaces
- Parking lot is paved and well-lit
- Parking available for buses and RVs
- Wheelchair accessible exhibits
- Ramps throughout museum grounds
- Accessible restrooms
- Assistive listening devices available
- No outside food or drinks
- Photography permitted for personal use
- Wear comfortable walking shoes
- Supervised children welcome
- No pets (service animals excepted)
- Children under 12 must be accompanied by adult
- Stroller and wagon friendly
- Interactive exhibits for kids
- Children's activity sheets available
- Discounted rates for children