- Main Line: (615) 538-2838
- Box Office: (615) 791-5010
- Located at theatre box office
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- Free street parking available
- Public parking lots within walking distance
- Downtown Franklin has multiple parking options
- Some nearby paid parking garages
- Wheelchair accessible seating
- Companion seats next to accessible spaces
- Ground floor entry
- Elevator available
- Assistive listening devices upon request
- No outside food or beverages
- No recording during performances
- Cell phones must be silenced
- Late seating during natural breaks
- Business casual attire recommended
- Children 5 and older typically admitted
- Babes-in-arms policy varies by performance
- Parental discretion advised for mature content shows
- Children under 12 must be accompanied by adult