- Main Box Office: (815) 968-5222
- Ticket Sales: (815) 968-5591
- Administrative Office: (815) 968-5680
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Can be retrieved by purchasing name or group name
- On-site parking lot available
- Street parking in downtown Rockford
- Nearby public parking garages
- Handicap parking spaces near main entrance
- Average parking fee: $5-$10 per vehicle
- Wheelchair accessible seating sections
- Companion seats available
- Elevators to multiple levels
- ASL interpreters available with advance notice
- Accessible restrooms on each level
- No outside food or beverages
- No professional cameras or recording devices
- Bag size limited to 12x12 inches
- E-tickets and mobile tickets accepted
- No re-entry policy
- Children under 2 typically free on lap
- Children 3+ require ticket for most events
- Some shows may have specific age restrictions
- Parental discretion advised for mature content performances