- Main Athletics Office: (315) 228-7435
- Colgate University Athletics Department: (315) 228-7301
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins
- Free parking available in designated university lots
- Handicap parking near arena entrance
- Limited street parking on University Drive
- Recommended to arrive early during popular events
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Elevators to upper levels
- ADA compliant restroom facilities
- No outside food or beverages
- No smoking on premises
- Professional conduct expected
- Bags subject to search
- No re-entry once leaving venue
- Children under 12 must be accompanied by adult
- Infants/toddlers may require ticket for capacity tracking
- Some events may have age restrictions
- Booster seats available upon request