CoComelon: Sing-A-Long Live Photo Experience

Parents, please note that while most children are excited to meet their favorite characters up-close, others can feel frightened. If your child is scared or hesitant to meet the characters, we recommend moving to the back of the line; This will allow your child the extra time they may need to warm up to the characters and see how they interact with other children present. For the safety of all guests and performers, no touching or hugging will be permitted. **Admission to the performance is not included in the Photo Experience ticket. This is a separate upgrade that must be purchased in advance. **Children aged 12 and under must be accompanied by a Parent/Guardian. Each Child, Parent or Guardian must have a show ticket as well as a Photo Experience ticket to attend. Originally scheduled for (WED 28-MAY-25 6:00pm) Previously purchased tickets will be honored for the new date.

Telephone Number(s): The direct line to the Cross Insurance Center box office is 207-561-8334. For Groups of 10+, you can call 207-561-8310. If box office is not open, please call 207-561-8300 to leave a message and we will get back to you as soon as possible.

Will Call opens one hour prior to show. Purchasing Credit Card required to pick up tickets - Will Call is located at the Main Box Office located at the Southwest entrance adjacent to the main parking lot.

Plenty of parking located around Venue. VIP paid lot has parking closest to venue. Please use Buck Street to enter parking area.

The Center is equipped with elevators and accessible seating is available. For information on accessible seating, please call (207) 561-8333. Telecommunication Device for the Deaf, (TDD) call (207) 561-8333

All guests are subject to search prior to entering the Cross Insurance Center. The Cross Insurance Center uses metal detectors for all events. Staff will visually conduct bag and metal detection inspections to identify prohibited items to ensure the safety of all patrons. Guests will be subject to a secondary screening if alarm sounds going through the metal detectors (this may slow entry into the venue). Any guest who declines to be searched, or is in possession of prohibited items, may be denied entry to the Cross Insurance Center. The Cross Insurance Center has a Bag Policy for all events. Any purses, brief cases, luggage, rollerbags, hardsided bags larger than 14 X 14 X 6 will not be allowed into the building. The Cross Insurance Center has a no re-entry policy for all events. Prohibited items (including, but not limited to): Weapons (guns, knives, chains, tasers, firearms, bats, billy clubs, night sticks, kubatons, spikes, brass knuckles, blackjacks, martial arts weapons, razor blades, box cutters, scissors, tools, etc), Self Defense Sprays (mace, pepper spray), Explosives (fireworks, ammunition), Fuels, Torches, Lighter Fluid, Hazardous Items (chemicals, paint thinners, etc), Projectiles, Frisbees, Beach Balls, Balloons, Alcohol, Illegal Drugs, or Drug Paraphernalia, Drones (UAS Unmanned Aircraft Systems) or Other Aircrafts, Laser Pointers (or other optical distractions), Aerosol Cans or Noisemaking Devices (whistles, air horns, fog horns, plastic airhorns, etc), Hoverboards or Skateboards, Professional Video or Audio Recording Devices, Sealed Packages of Any Kind, Selfie Sticks or Telescopic Devices, Pets (other than service animals), Large Banners, Signs, or Flags, Outside Food & Beverage (except for baby food and medically necessary items), Coolers, Hydration Packs, Bottles, Cans or Other Beverage Containers, Any Other Items Deemed Inappropriate by Arena Personnel. The Cross Insurance Center will not check or store any of the above prohibited items. Exceptions are made for medical and religious purpose, after proper inspection. The Cross Insurance Center is a smoke free arena. Smoking includes cigarettes, cigars, illegal drugs of any kind, electronic cigarettes, and vaporizers. There is a designated smoking area outside of the Cross Insurance Center beyond Section 101, outside the concourse. There is a no re-entry policy and those smoking outside of the designated area will not be allowed back into the venue. The Cross Insurance Center retains the rights to refuse access to any guest that does not follow any/all facilities regulations.

Children under the age of 2 typically do not need a ticket provided that they sit on an adults lap for the duration of the event. Some exceptions may apply depending on the event. Please visit the event listing on crossinsurancecenter.com for event specific information.