- Main venue contact: +45 32 57 33 33
- Event information line: +45 32 57 33 44
- Located at main entrance
- Ticket pickup with valid ID
- Opens 90 minutes before event start
- Electronic ticket scanning available
- On-site parking available
- Approximately 500 parking spaces
- Parking fee: 50-100 DKK per event
- Disabled parking near main entrance
- Dedicated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Assistive listening devices available
- No outside food or drinks
- Security screening required
- No pets (service animals allowed)
- Photography/recording typically prohibited during performances
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Recommended minimum age depends on event type
- Infant/toddler policies at discretion of event organizer