Please arrive early and travel light as you will be subject to metal detector screening, visual inspection, and a bag inspection upon entry. Only clear bags no larger than 12" x 12" x 6" will be permitted. If any prohibited items are revealed during a search, the patron(s) will be permitted to return to their vehicle with the item(s) or they can dispose of the item(s) with the exception of contraband. All and any contraband will be confiscated. The arena will not store any personal belongings or items of any type. Arena is Cashless.
(304) 696-5990 ext 3503
Customers can pick up their tickets after 5:00PM on the day of the event at the Box Office. Customers must have the actual credit card, picture I.D., and confirmation number.
New parking garages next to the arena are open. 800 + parking spaces are available.
Handicapped accessible seating is available for all events. These tickets can be purchased at the Box Office, or via Ticketmaster Online. Special seating for the visually impaired or the hearing impaired, if available, can be purchased through the Box Office only.
No exchanges or refunds. Standard Camera are typically permitted-Professional cameras & recording devices are NOT permitted. NO VIDEO!
Ages vary by event. Please check for specific information within each event. For any questions, please contact the box office.
