Floor seats are not ADA accessible. Doors open one hour before the event.
The Looking Out Foundation amplifies the impact of music by empowering those without a voice. From neighborhood to nation, we fund causes and organizations that often go unnoticed to support social justice and humanitarian causes across the US and globally. Founded in 2008 by multiple Grammy winning artist Brandi Carlile, we band together with fans, non-profits and female LGBTQ+ owned businesses to translate voices of song to voices of action. We are nimble to the ever-changing needs of the human race and adapt to support the diverse demographic we serve. Every campaign we launch is backed by our passionate donors and fans, and $2 from every concert ticket sold goes directly toward our efforts.
The information line is (847)635-6601.
Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.
There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Must be purchased through venue's accessibility team
- Advance notification recommended
Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**
Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.