- Main Box Office: (617) 266-1492
- Group Sales: (617) 638-9345
- Administrative Office: (617) 638-9300
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 90 minutes before performance
- Can be collected by authorized representative with original confirmation
- Symphony Hall Street Parking: Metered and limited
- Nearby Parking Garages: Symphony Park Garage
- Valet Parking: Available for select events
- Public Transit Recommended: Green Line/Orange Line accessible
- Wheelchair Accessible Seating
- Companion Seats Available
- Assistive Listening Devices
- Elevator Access
- Service Animal Friendly
- Business Casual Attire
- No Outside Food/Drink
- Photography/Recording Prohibited During Performance
- Late Seating During Appropriate Breaks
- Cell Phones Must Be Silenced
- Children 5+ Welcome
- Recommended for Concerts 8+ Years
- Booster Seats Available
- Family/Matinee Concerts Specifically Child-Friendly
- Quiet, Attentive Behavior Expected