- Main Box Office: (304) 745-5533
- Administrative Office: (304) 558-6800
- Available for all performances
- Must be picked up 1 hour before show time
- Valid photo ID required for pickup
- Unclaimed tickets released 30 minutes before performance
- On-site parking lot with 250 spaces
- Handicap parking available near main entrance
- Street parking on surrounding downtown streets
- Some nearby public parking garages
- Parking is free for ticket holders
- Wheelchair accessible seating on main floor
- Companion seats next to accessible spaces
- Assistive listening devices available
- Service animal friendly
- Request accessible seats at time of purchase
- No outside food or beverages
- No smoking inside venue
- Cell phones must be silenced
- Professional cameras/recording devices prohibited
- Business casual attire recommended
- Children 5 and under typically not admitted
- Children 6-12 must be accompanied by adult
- Some family-friendly shows have different age restrictions
- Booster seats available upon request