Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
Dolby Theatre Administration: 323-308-6300
Will Call is available for pickup during regular box office hours. Photo ID and credit card used for the purchase are required.
2,000 parking spaces within a 10 minute walk, plus 3,000 parking spaces at Ovation Hollywood Center. For parking information visit: http://maps.google.com/maps?hl=en&gl=us&daddr=6801+Hollywood+Blvd,+Hollywood,+CA+90028
Accessible seating is available by phone through Ticketmaster or Dolby Theatre. There are elevators to each level, however only the seats indicated on the seating chart are without stairs and have space to accommodate wheelchairs and motorized carts.
The Dolby Theatre is a non-smoking facility. No outside foods or beverages. No cameras or recording devices are allowed. Rules are subject to change for some events.
All guests require a ticket, regardless of age. Some events, rules subject to change and may not be suitable for children. Also disruptions to other guests experience may be cause to be asked to step out with no refunds or exchanges.