- Main Box Office: (202) 787-1000
- General Inquiries: (202) 787-1001
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 1 hour before performance start time
- Tickets can be retrieved 30 minutes before show
- Valet parking available
- Street parking in surrounding Penn Quarter neighborhood
- Nearby parking garages within 2-3 blocks
- Metro Center and Gallery Place-Chinatown stations within walking distance
- Ground floor and balcony wheelchair accessible spaces
- Companion seats available next to accessible areas
- Elevators to all levels
- Service animal friendly
- No outside food or beverages
- Valid government-issued photo ID required for entry
- No smoking inside venue
- Age restrictions may apply depending on performance
- No recording or photography during performances
- Most shows 18+
- Children under 6 generally not permitted
- Some family-friendly matinee performances allow younger guests
- Parents must purchase ticket for children
- Babes-in-arms policy varies by specific event