Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
The venue reserves the right to implement security procedures designed to protect the experience for all of our customers. Whiskey Roadhouse is a 21+ Venue.
- Main Casino: (712) 323-7777
- Venue Direct Line: (712) 328-8888
- Located at Casino Main Entrance
- Valid Photo ID Required
- Tickets Must Be Claimed 1 Hour Before Event
- Online Reservation Confirmation Needed
- Free Parking Lot
- Valet Parking Available
- Handicap Parking Near Main Entrance
- Well-Lit and Secure Parking Area
WHEELCHAIR ACCESS: Handicap accessible seating is available for guests with disabilities and their companions; including guests with wheelchairs, hearing and visually impaired and guests with mobility impairments. Arrangements can be made by calling 712-329-6499. No special ticket required. Service animals are welcome and request they remain on a leash or harness at all times. If you are bringing a service animal, please notify the venue at 712-329-6499 so seating can be arranged for you. HEARING IMPAIRED: Upon request, a Sign Interpreter will be provided. Please contact the venue at 712-329-6499 at least three (3) weeks prior to the show. ELEVATOR ACCESS: n/a
- 21+ Age Requirement
- Proper Attire Required
- No Outside Food or Beverages
- Valid Government-Issued ID Mandatory
- No Smoking Inside Venue
- No Minors Allowed in Casino Areas
- Children Under 18 Not Permitted in Gaming Zones
- Family-Friendly Areas in Adjacent Restaurant Sections